Our teams ensure continuity of service for air and sea freight from France’s main ports and airports, in conditions deteriorated by restrictions on all operators.
Capacity update in French ports and airports following the Covid-19 crisis
The restrictive measures announced on March 16 by the French government to contain the Covid-19 pandemic are affecting the working conditions of supply chain personnel, yet all actors are strongly mobilized.
Covid-19 & Logistics: Cargo shipping to and from France - Good to know
Activity continuation plan at Mathez Freight Forwarding
As part of the coronavirus health crisis, our business continuity plan has been deployed.
- All of our services in Paris CDG, Orly (ORY), Lyon (LYS), Marseille (MRS), Nice (NCE) and the other ports and airports in France are and will remain operational.
- Road shuttles, although less frequent, continue to operate.
- Smaller teams are in place on the sites, and others are teleworking, 100% connected by email, telephone, teleconferencing and videoconferencing.
- On various airports in France, air services operate in a disrupted manner. There are cargo flights all over the world and passenger flights in the Schengen area only. Rates are going to the roof.
- At the various ports in France, staffing levels are reduced, but port handling for FCLs is carried out without disruption. For groupage shipments, we are operational we are operational in export warehouse and import releases.
- Customs clearances are working with limited teams. Our EDI allows to run operations smoothly.
- Our teams are reduced but available. Give priority to emails or calls on mobile phones when necessary. Fix line are transferred to mobiles
- Despite all our efforts, the conditions for processing your requests may be deteriorated. We thank you in advance for your understanding and assure you of our permanent efforts.
- We adapt in real time to changing circumstances and may have to modify our procedures.
Take good care of yourself and your loved ones.