Everything is clear, detailed, transparent!
This is the first time I’ve worked with a forwarder, and I’ve been delighted with my collaboration with Mathez!
I made several approaches and quotes, and I sometimes had a mixed impression with certain forwarders who didn’t inspire confidence or who lacked responsiveness.
With Mathez, everything is clear, everything is detailed, everything is transparent and there are no unpleasant surprises about the cost on arrival.
Luisa’s and Yousra’s assistance was invaluable in helping me to better understand the process and get answers to the many questions I had. I appreciated this close relationship and their responsiveness. As for the import process itself, I’m delighted that it went so smoothly, including customs formalities, which can be tricky.
The expertise and level of service mean that I wouldn’t hesitate to call on Mathez for a future import.